Privacy Policy

Overview

We are committed to safeguarding and preserving the privacy of our visitors.  Our Privacy Policy is designed to assist you in understanding how SiRRAN collects, stores and uses information you provide to us. We hope this helps you in making informed decisions when using our site, our products and services.


How we collect information from you

When you visit our website you may provide us with two types of information:

“Personal Information” (which includes “Email Information”) — data that you knowingly choose to disclose — that is collected on an individual basis and;

“Website Use Information” collected on an aggregate basis as you and others browse our website.


What type of information is collected from you

Personal Information
You may be asked to provide information about yourself, and/or your company, and related information when you register to download software, register for certain services, or register for email newsletters and downloads. You may also provide additional comments on how you see SiRRAN servicing your needs and interests.

Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

Email marketing campaigns may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity; this is not a comprehensive list.  This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

Website Use Information
Similar to other commercial websites, our website utilises a standard technology called “cookies” and Web server logs to collect information about how our website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.

We, our advertisers and advertising servicing companies may also use small pieces of code called “web beacons” or “clear gifs” to determine which advertisements and promotions users have seen and how users responded to them.

More information about cookies.


How your information is used

We may use your information to:

  • Process orders that you have submitted
  • Carry out our obligations arising from any contracts entered into by you and us
  • Seek your views or comments on the services we provide
  • Notify you of changes to our services
  • Send you communications which you have requested and that may be of interest to you.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.


Who has access to your information

We will not sell or rent your information to third parties.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.


Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone and text or by post unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: marketing@sirran.com or telephone on +353 148 45647.


How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@sirran.com.

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover costs incurred by us in providing you with the information.


Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.


Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018. Please do not hesitate to contact us regarding any matter relating to this Privacy Policy via our contact page.